Customers may request a return within 7 days of receiving the order if:

• The book received is damaged.
• The wrong item was delivered.
• The item is defective.

To initiate a return, contact our support team with order details and photos of the product.

Refunds will be processed after the returned product is received and inspected. Approved refunds are generally credited within 5-7 business days.

Non-returnable items:

• Used books
• Digital products
• Items damaged due to customer misuse

For assistance:

Email: Care@NovelsBooks.in
Phone: +91 7699912345